What Can We Do For You?
Services and Pricing
The Collaboration Company offers a variety of services and flexible pricing options based on the specific needs of each client. Clients can choose from hourly rates or reoccurring retainer packages.
Our services range from administration and personal support services, to project management and business management consulting, as detailed below:
Project Management
Develop and maintain project schedules. Tasking of resources via a task management tool for accountability and traceability. Project budget tracking and performance reporting.
Customer Support
Monitor mailboxes and respond to customer enquiries. Prioritise items for action based on agreed triage system, schedule clients and raise follow up actions with team members as required.
Customer Relationship Management
Implementation and maintenance of a CRM tool including automation for task generation, follow up reminders and customer communications.
Reporting and Communication
Capture and report on business metrics such as financial activity or customer trends to support key business decisions. Circulate communications to specified distribution lists and report on effectiveness.
Administrative Support
From calendar and inbox management to booking travel and accomodation. We also order stock, onboard staff and support day-to-day office or personal adminstration activities.
Process Optimisation
Review and document business processes and identify areas for optimisation and automation.
Upskilling of team members on processes to maximise adoption and compliance.